Cancellation

Right of withdrawal:

You have the right to cancel this contract within 24 hours after placing your order without giving any reason if the goods have not been shipped.

Impact of cancellation:

If you cancel this Agreement, we will immediately refund all payments received from you, including shipping charges.

Sample refund form:

If you wish to cancel, please send us a document stating the following details.

overseas@kenko-pi.co.jp

  • I(/we)terminate the contract entered into by me(/us)regarding the purchase of the following goods(/provision)of the following services.
  • Date ordered(/received)
  • consumer name
  • Consumer address
  • Consumer signature(for paper communications only)
  • date